The STAY INTERVIEW is simply a meeting with a long-term employee to discover the parts of their role and your company that keeps them coming back.
Make it a conversation. The goal is to get an honest and open dialogue with each employee to better understand their thoughts and feelings about their work and the company.
The benefits of STAY INTERVIEWS are numerous for the company and the employees:
- Helps to identify areas with potential room for improvement for the company, its leaders, and its systems as well as the employee(s)
- Improves employee morale
- Provides information for creation of a personalized development plan to help each person reach their goals
- Provides insights into what types of benefits should be featured in job postings, positioning the company to find new-hires that fit
Additionally, STAY INTERVIEWS can help employers identify the most engaged and productive employees and recognize them for their hard work and dedication. You might want to include questions in your stay interview about what kind of recognition they’d like to see—paid time off, gift certificates, extra cash bonus, dedicated parking spot, paying for their CEUs . . .
Ready–start writing. Create a list of 3-5 people to start with and schedule time with them.
Set—Start collecting valuable employee feedback during these interviews with question like these:
- What do you think about before you begin a day of work?
- What part of the typical workday do you look forward to the most?
- What part of the workday do you like the least?
- Tell me your thoughts on the way employees are shown recognition?
- How would you rate your work/life balance? How could it be improved?
- What do you enjoy about the professional development services offered? What else can we offer?
- Describe a day in the recent past that caused you anxiety or frustration.
- Tell me about an excellent day you had in the recent past.
- What 3 words would you use to describe our culture?
- What can I do to make your experience better?
Go— A bit of inspiration: