Effective Communication Assessment

Communication means everything in business and in leadership. How we convey our ideas, goals and expectations can make the difference when we work with clients, employees and peers. However, when you have poor communication skills, people don’t always tell you. Take this short assessment to see how you score when it comes to effective communication.

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1.I can read others’ moods by watching their non-verbal language like body and facial expressions. *
2.I fidget and look away when I am bored in a conversation. *
3.I show empathy and compassion when the person I’m speaking with is emotional. *
4.I’m quick to offer solutions when someone shares their problem with me. *
5.In conversation, I show I am engaged by asking questions and giving feedback. *
6.I try to make the the other person see my point of view regardless of theirs. *
7.When having to deliver feedback or criticism to someone, I am focused on the problem and solution, not complaints or disappointment. *
8.I finish other people’s sentences because I know what they are going to say. *
9.When in disagreements, I stop myself from using absolutes like “always” or “never” in regards to actions or words. *
10.I try to find more out about a person by asking others about them. *
11.I adapt my message, style, and tone to my audience and situation. *
12.I interrupt the conversation when I believe what is being said is wrong. *
13.I try to ensure that my body language is reflective of what I am saying. *
14.When someone is talking about views that are different than mine, I tend to tune out of the conversation. *
15.I show the person I am speaking to that I am listening by nodding or offering “yes” or “I see” or similar. *
16.I try to think of good advice or a good response while they finish talking. *
17.I maintain eye contact with whom I am speaking. *
18.I use extensive vocabulary regardless of who I am speaking to. *
19.I ask questions and repeat back my understanding in order to empathize with the other person’s perspective. *
20.I treat everyone with respect, even if I strongly disagree with them or feel upset by their words. *

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