Business/Leadership Coaching

Are you clear on your business?

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When I meet with new clients, they often point to the struggle they see in their business. Often, it’s a lack of business coming in the door, so they assume it must have something to do with their sales and marketing. The truth is, it could be the systems you have in place or it […]

Customer Retention

Perform a SWOT Analysis NOW, rather than later!

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The challenge faced by all businesses is delivering the client a product or service he or she values and doing so better than the competition. To meet this challenge, a business or firm must examine its operations and set meaningful goals based on its current environment and financial position. A SWOT analysis is an excellent […]

Business/Leadership Coaching

Client Retention Strategies Increase Profits

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In any business the cost of losing customers is dangerously high and negatively impacts the entire company, which is why it’s more profitable to expend your efforts on retaining existing clients. It is a well-known fact that it takes more resources and time (and in addition can cost 5x more) to acquire a new customer than […]