If you’ve ever worked for or bought something from a business, you’ve probably realized they all have one thing in common: a mission statement. Mission statements are critical to the success of a business. They provide purpose and direction for the business and offer insight into the values and ethics that are significant to the […]
We often think of leadership in the confines of providing direction; defining goals, developing a strategy, and achieving results; and helping others be their best professional selves. What about our best selves? What about directing our own life? As a leader, it is critical to encourage and motivate others, but it’s equally important to inspire […]
The challenge faced by all businesses is delivering the client a product or service he or she values and doing so better than the competition. To meet this challenge, a business or firm must examine its operations and set meaningful goals based on its current environment and financial position. A SWOT analysis is an excellent […]
Every single person on Earth has 168 hours in a week; so how come some people accomplish so much and others so little? It’s simple: prioritization. Those who accomplish more examine all the things on their plate – from responding to emails to designing a PowerPoint for a big presentation to developing and implementing a […]
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle Your daily habits ultimately form the person you are, the things you believe, and the personality that you portray in both your personal and professional life. But what if you want to improve? What if you want to […]
A difficult conversation is a conversation where we have to manage our emotions and information in a sensitive way. We may need to address personality clashes, or deal with personal problems, or address poor performance, conduct, or investigate complaints. Most people dislike delivering bad news in person and will find any way to avoid it […]
A value proposition is not a slogan or tagline, it is a statement that explains what benefits you provide and for who, and how you provide this benefit uniquely well (It is the primary reason a customer should buy from you!). It describes your target buyer, the problem you solve, or situation you improve, for your […]
In any business the cost of losing customers is dangerously high and negatively impacts the entire company, which is why it’s more profitable to expend your efforts on retaining existing clients. It is a well-known fact that it takes more resources and time (and in addition can cost 5x more) to acquire a new customer than […]
Core Values are beliefs that anchor our lives. They are the things that mean the most to us, the non-negotiable characteristics that best describe who we are. Can you name your personal Core Values? When was the last time you reviewed or updates these values? Values stem from our beliefs and convictions, which then […]
One of the biggest challenges most people have with balancing their work lives with their personal lives is that they think the two are separate. They aren’t… It’s all about living. The pursuit of work-life balance is really about having every aspect of your life — professional and personal — be meaningful and aligned […]